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Operating and Quality Principles

Welado’s operational and quality principles are based on our company’s values. These principles have been developed to support the realisation of our vision, and they form the basis of the Welado way of working.

The Welado way – the change that people in our industry want to see

Weladolaiset asiantuntijat tekevät Weladon. Panostamme työntekijöidemme työhyvinvointiin ja jaksamiseen sekä henkilökohtaiseen kehitykseen. Jokaiselle luodaan yhdessä oma Welado-polku. Sen avulla jokaisella weladolaisella on selkeä käsitys siitä, mikä hänen roolinsa on strategisella matkalla ja mihin hän sijoittuu Weladolla tulevaisuudessa. Henkilöstömme osallistetaan aktiivisesti Weladon liiketoiminnan kehitykseen. Weladon arvot, visio, strategia ja toimintatavat on alusta alkaen muodostettu yhdessä koko henkilöstön voimin. Uskomme, että panostamalla henkilöstöömme saavutamme tilanteen, jossa tekijät haluavat meille töihin, ja haluavat tehdä töitä sekä Weladon menestymisen että oman menestymisensä eteen. Weladon ja weladolaisten menestys kulkevat siis tiiviisti käsi kädessä.

Olemme asiakkaidemme kanssa aktiivisessa vuoropuhelussa ymmärtääksemme heidän strategisia tavoitteitaan. Näin voimme tarjota heille sellaisia tulevaisuuden palveluratkaisuja, jotka auttavat heitä saavuttamaan entistä paremmin omat tavoitteensa. Haluamme olla asiakkaillemme avoimen rohkea, vastuullinen ja luotettava kumppani. Haluamme olla ennakkoluuloton, jatkuvasti kehittyvä ja projektien osapuolia yhdistävä toimija. Emme tyydy pelkästään perinteiseen tapaan rakennuttaa, vaan kokeilemme rohkeasti uusia toimintatapoja. Otamme rehellisen avoimesti opin epäonnistumisistamme ja nöyrän rohkeasti kunnian onnistumisistamme. Kehitämme jatkuvasti toimintaamme, jotta voisimme vastata asiakastarpeisiin paremmin. Olemme jatkuvasti mukana myös alamme kehityksessä ja muun muassa lainsäädännön kehityksestä, sekä sen vaikutuksista uusiin hankintatapoihin.

The Welado way of working

A Welado expert is proactive, solution-focused, keen to try out new ways of working, and bold and open-minded in developing their work. They are a team player and openly share their expertise with clients, colleagues and other stakeholders. They boldly raise even difficult issues so that they can be resolved. They stand out positively from the crowd in projects as a unifying team player who leads projects towards a common goal. A Welado expert is a customer-focused professional. They listen to the customer and tailor their work to the customer’s objectives.

As a colleague, a Welado employee is attentive, approachable and empathetic. They respect and support their colleagues and address any shortcomings they may notice. They communicate respectfully and boldly raise issues, but do not seek to assign blame. As a colleague, they are also an inspiring and motivating mentor who is happy to share their knowledge, whilst also listening to and learning from others. In this way, they also help Welado to develop and learn as an organisation.

Total quality in everything we do

At Welado, quality, or in other words overall quality, always comprises three areas: technical quality, safety and the environment. We strive to continuously improve the level of overall quality in our own operations, our projects and those of our clients. We also focus on comprehensive risk management. Risks are always assessed from the perspective of total quality, across all three areas. We develop technical quality and our substantive expertise in the infrastructure sector through training and, amongst other things, by transferring tacit knowledge via mentoring. In addition to these, technical quality is developed using tools, techniques and methods.

Our safety principles emphasise the impact of safety culture and the human factor on organisational operations and interactions between stakeholders. We focus our attention on factors that maintain safety and view human activity as an opportunity, whilst also taking into account factors that compromise safety by minimising the risks of their occurrence. In accordance with our environmental and sustainability principles, we take a balanced approach to ecological, social and economic considerations in line with sustainable development when planning, conducting and managing our business, as well as when implementing our service solutions. We are constantly developing new, practical methods to improve the implementation of sustainability principles in our work with clients. Furthermore, at Weladola, we always operate in accordance with our code of ethics.

Quality principles